🚚 Free shipping on orders over €60 · Official Sanitec distributor since 2003

Ortopedium
|

Popular searches

Rollator walker Wheelchair Blood pressure monitor Pulse oximeter Shower stool Thermometer
Your cart

Privacy policy

1. Privacy and Security Policy

The following information about our Privacy Policy reflects the commitment of NEOTEC PHARMA SL, as data controller, to maintain and guarantee secure commercial relationships by protecting personal data and ensuring the right to privacy of each user of our services. In this document, we explain how we use personal data when you use our services.

2. Definition of personal data

"Personal Data" means any information concerning an identified or identifiable natural person. This includes, among others, name, surname, postal and email address, as well as telephone number.

3. Processing and purposes of collected data

Any personal data you provide to us when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail all the purposes for which NEOTEC PHARMA SL uses personal data:

For sending contact forms or emails:

  • Purpose: To be able to respond to queries raised and contact the user to resolve doubts or questions.
  • Legitimation: The legitimate basis for processing the data lies in the execution of the requested pre-contractual measures and/or the consent given.
  • Retention periods: Data will be kept for the time necessary to answer the questions raised.

For entering email for newsletter subscription:

  • Purpose: To send you the requested newsletters, as well as commercial information about new products and services.
  • Legitimation: The legitimate basis for processing the data lies in the execution of the requested pre-contractual measures and/or the consent given.
  • Retention periods: Data will be kept for the time necessary to answer the questions raised.

NEOTEC PHARMA SL will inform all users that the collection of certain personal data is not mandatory, except for fields where otherwise indicated. However, not completing such data may prevent NEOTEC PHARMA SL from providing all services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these services.

It is the user's obligation to provide truthful data and keep them updated, so NEOTEC PHARMA SL reserves the right to exclude from services and proceed with the cancellation of service to any user who has provided false data, without prejudice to other actions that may be legally appropriate.

Your personal data will NOT be communicated to any other company. In the event that it is necessary to communicate your information to another entity, your express consent would be requested before making the communication.

4. Security of your personal data

NEOTEC PHARMA SL is particularly concerned with ensuring the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties; for example, our web portals use HTTPS data encryption protocols.

5. Information on the use of cookies

Simply by visiting this website or using NEOTEC PHARMA SL's services, no personal data that identifies a user is automatically recorded. However, we inform you that during navigation on the Website, "cookies" are used, small data files generated on the user's computer that allow us to obtain the following analytical information:

  • a) The date and time of access to the Website, allowing us to know the busiest times and make the precise adjustments to avoid saturation problems during our peak hours.
  • b) The number of daily visitors to each section, allowing us to identify the most successful areas and increase and improve their content, so that users obtain a more satisfactory result.
  • c) The date and time of the last time the user visited the Website to conduct analytical and statistical studies on website usage.
  • d) Security elements involved in controlling access to restricted areas.

6. User rights

All users can exercise any of the rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, deletion, data portability, and opposition that assist them by writing to our data protection officer at the following email address: INFO@NEOTECPHARMA.COM. And if you deem it appropriate, you can file a claim with the Spanish Data Protection Agency.

7. Do you not wish to receive information from us or wish to revoke your consent?

Any user can object to the use of their information for advertising purposes, market research, or satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, they must send an email to INFO@NEOTECPHARMA.COM. When you receive advertising by email, you can also object from that email, by clicking on the link included therein and following the instructions provided.

8. Changes to the Privacy Policy

Our Privacy Policy may be updated due to legal changes and needs, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically to have access to and be aware of the latest changes that may have been incorporated. In the event that such changes are related to the consent given by the user, in such case, a separate and independent notification will be sent to request it again.

If you have any doubts or questions about our Privacy Policy or wish to exercise any right or action related to your personal data while reading this, please contact us at the following email address: INFO@NEOTECPHARMA.COM.